History

August 2026
DNS Resolver Outage Public DNS Resolver 02 (103.100.149.85 / 2001:df2:7d00:1::85)
Resolved

We identified and resolved an issue with one of our public DNS resolvers. An automatic remediation process did not function as expected, leaving the resolver unavailable and causing service impact.

Shared Web Hosting Outage Client Portal Raines Internet Solutions Public Website Linux Shared Web Hosting Platform
Resolved

We are investigating a outage to our Linux-based shared hosting environment.

Resolved

The outage has now been resolved. Following the previously reported infrastructure fault and failover event, a networking issue was identified that affected connectivity within the shared web hosting environment. The fault has been rectified and network services have been fully restored.

Hardware Failure Impacting Cluster Virtual Machine Hosting Cluster 01
Resolved

We have identified a hardware failure affecting one of the cluster nodes. To maintain service availability, workloads have been automatically live migrated to a redundant node within the cluster.

Resolved

The affected cluster node has been decommissioned and replaced with new hardware. Cluster health has been fully validated, with all nodes now reporting healthy status and operating at full redundancy.

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